Returns & Exchanges
At Farmaciasdirect, we want you to be completely satisfied with your fashion purchases. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in their original, unworn condition with tags attached.
Initiate Your Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return and receive your unique authorization number.
Pack the Items
Securely place the items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
Ship the Parcel
Attach the provided prepaid shipping label to your package and drop it off at your nearest authorized courier point.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing